Refund policy

Refund Policy

We want you to be happy with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging where possible.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide photographs of the issue.

Refunds

Once your return has been received and inspected, we'll notify you regarding the status of your refund.

Approved refunds will be processed back to your original payment method.

Return Shipping

Customers may be responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Contact Us

For all return and refund enquiries, please contact:

support@straightup.life