Contact Us
Contact Us
We'd Love to Hear From You
At Straightup.Life, we're committed to providing excellent service for both you and your pets.
Whether you have a question about a product, need help with an order, or simply want to get in touch, our team is here to help.
Customer Support
📧 Email: support@straightup.life
We aim to respond to all enquiries within 24–48 business hours.
Order Support
If you're contacting us about an order, please include:
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Your order number
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The email address used when placing the order
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A brief description of your enquiry
This helps us assist you as quickly as possible.
Frequently Asked Questions
Before contacting us, you may find the answer in our FAQ section covering:
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Order tracking
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Shipping times
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Returns & refunds
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Product information
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Delivery issues
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed
Our Promise
We value every customer and strive to provide a smooth and enjoyable shopping experience. Your satisfaction is important to us, and we'll always do our best to resolve any issues promptly and fairly.
Thank you for choosing Straightup.Life.
Helping Pets Live Their Best Life.