Privacy Policy

At StraightUplife, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, make a purchase, or interact with our services. By using StraightUplife, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

b. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and tracking technology data

c. Order & Support Information

If you contact us for support, we may collect additional details to assist you.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve website performance and user experience

  • Send order confirmations, updates, and promotional emails (if you opt in)

  • Detect and prevent fraud or security risks

  • Comply with legal requirements

3. How We Share Your Information

We do not sell your personal information.
We may share your data with:

  • Trusted service providers (payment processors, delivery partners, email services)

  • Legal authorities, if required by law

  • Third-party tools for analytics or advertising (e.g., Google Analytics, Meta Pixel)

All partners are required to handle your information securely.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Track website usage

  • Personalise content and advertising

You can manage or disable cookies in your browser settings, but doing so may affect site performance.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your region, you may have the right to:

  • Access and request a copy of your personal data

  • Correct inaccurate information

  • Delete your data (“right to be forgotten”)

  • Opt out of marketing emails at any time

  • Restrict or object to certain data processing activities

  • Request data portability

To exercise your rights, contact us at the email below.

7. Data Retention

We keep your personal information only as long as necessary for:

  • Fulfilling orders

  • Providing services

  • Meeting legal obligations

  • Resolving disputes

Afterward, it is securely deleted or anonymised.

8. Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies separately.

9. Children’s Privacy

StraightUplife does not knowingly collect information from children under 13.
If we learn that we have collected such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted here with an updated “Last Updated” date.
Continued use of our site means you accept the revised policy.